Please allow the following as a whitelist.
Required permissions
| # | Item | Notes |
|---|---|---|
| 1 | teachme.jp | |
| 2 | *.teachme.jp | The IP address of "*.teachme.jp" changes periodically, so we are unable to provide it. |
| 3 | teachme-official-video-tokyo.s3.ap-northeast-1.amazonaws.com | If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to upload videos. Additionally, on the mobile app, an error message will appear stating: "If you are restricting access to the internet, please allow connections to the following URL." |
| 4 | teachme-official-contents-list-csv-tokyo.s3.ap-northeast-1.amazonaws.com |
If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to download CSV files. |
Additionally, since HTTPS is used, please open ports 80 and 443.
- There is no need to open ports for inbound communication. Please open ports only for outbound communication and its responses.
- As of the end of September 2024, "*.cloudfront.net" has been migrated to "*.teachme.jp". (Details)
Optional permissions (not required, but may be needed)
| # | Item | Notes |
|---|---|---|
| 1 | *.sentry.io | If not permitted, error logs occurring in the web browser version will not be collected, which may prevent proper investigation when errors occur. Teachme Biz can still be used without this permission, but we recommend allowing it to facilitate smooth investigations in the event of an issue. |
| 2 | *.status-teachme.jp | If not permitted, you will not be able to view the Teachme Biz Status Page, which is the site for the latest updates on critical incidents and maintenance for Teachme Biz. Related: Teachme Biz Status Page https://www.status-teachme.jp/ |
| 3 | https://cdn.plyr.io/3.7.3/plyr.svg | If not permitted, icons for video playback and changing video playback speed may not be displayed in the web browser version. |
| 4 | https://code.jquery.com/jquery-3.6.0.min.js | If not permitted, the sidebar of the Teachme Biz Help Center may not be displayed. |
| 5 | Enable Cookies | If not enabled, you may not be able to log in to Teachme Biz on the web browser version or mobile browser version, or you may not be able to view access-restricted publicly shared manuals. |
| 6 | teachme-official-manual-import-tokyo.s3.ap-northeast-1.amazonaws.com | If not permitted, you will not be able to use the Teachme AI "Generate Manual Draft from PDF" feature. Related: About the Teachme AI "Generate Manual Draft from PDF" Feature https://help.teachme.jp/hc/en-us/articles/40748838040985 |