Please allow the following as a whitelist.
Required Allowances
| # | Item | Notes |
|---|---|---|
| 1 | teachme.jp | |
| 2 | *.teachme.jp | The IP address of "*.teachme.jp" changes periodically and cannot be provided by us. |
| 3 | teachme-official-video-tokyo.s3.ap-northeast-1.amazonaws.com | If the network is used only by viewers, communication permission is not required. Without communication permission, you may not be able to upload videos. Additionally, on the mobile app, an error message will be displayed: "If you are restricting internet access, please allow connections to the following URL." |
| 4 | teachme-official-contents-list-csv-tokyo.s3.ap-northeast-1.amazonaws.com |
If the network is used only by viewers, communication permission is not required. Without communication permission, you may not be able to download CSV files. |
As we use HTTPS, please open ports 80 and 443.
- There is no need to open ports for inbound traffic. Please open ports only for outbound traffic and its responses.
- As of the end of September 2024, "*.cloudfront.net" has been migrated to "*.teachme.jp." (Details)
Optional Allowances (Not Required but Recommended)
| # | Item | Notes |
|---|---|---|
| 1 | *.sentry.io | Without permission, error logs occurring in the web browser version will not be collected, and proper investigation may not be possible when errors occur. Teachme Biz can still be used without this permission, but please consider allowing it to ensure smooth investigation in case of an incident. |
| 2 | *.status-teachme.jp | Without permission, you will not be able to view the Teachme Biz Status Page, which provides breaking news on critical incidents and maintenance for Teachme Biz. Related: Teachme Biz Status Page https://www.status-teachme.jp/ |
| 3 | https://cdn.plyr.io/3.7.3/plyr.svg | Without permission, icons for video playback and playback speed adjustment may not be displayed in the web browser version. |
| 4 | https://code.jquery.com/jquery-3.6.0.min.js | Without permission, the sidebar of the Teachme Biz Help Center may not be displayed. |
| 5 | Enable Cookies | Without enabling cookies, you may not be able to log in to Teachme Biz on the web browser or mobile browser version, or view access-restricted externally published manuals. |
| 6 | teachme-official-manual-import-tokyo.s3.ap-northeast-1.amazonaws.com | Without permission, you will not be able to use the Teachme AI "Generate Manual Draft from PDF" feature. Related: About the Teachme AI "Generate Manual Draft from PDF" Feature https://help.teachme.jp/hc/en-us/articles/40748838040985 |
| 7 | tmb-bantam-prd-editor-agent-data-sources.s3.ap-northeast-1.amazonaws.com |
Without permission, you will not be able to use the Teachme AI "Studio" feature. Related: About the Studio Feature |