Please allow the following as a whitelist.
Required permissions
| # | Item | Notes |
|---|---|---|
| 1 | teachme.jp | |
| 2 | *.teachme.jp | The IP address of "*.teachme.jp" changes irregularly and cannot be provided by us. |
| 3 | teachme-official-video-tokyo.s3.ap-northeast-1.amazonaws.com | If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to upload videos. Also, the mobile app will display the error: "If you are restricting internet access, please allow connections to the following URLs." |
| 4 | teachme-official-contents-list-csv-tokyo.s3.ap-northeast-1.amazonaws.com |
If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to download CSV files. |
Also, since we use HTTPS, please open ports 80 and 443.
- There is no need to open ports for inbound traffic. Please only open ports for outbound traffic and its responses.
- As of the end of September 2024, "*.cloudfront.net" has been migrated to "*.teachme.jp". (Details)
Optional permissions (not required but recommended)
| # | Item | Notes |
|---|---|---|
| 1 | *.sentry.io | If not permitted, error logs occurring in the web browser version will not be collected, and proper investigation may not be possible when errors occur. Teachme Biz can still be used without this permission, but please consider allowing it to enable smooth investigation in the event of an issue. |
| 2 | *.status-teachme.jp | [Until 2026/08/31] If not permitted, you will not be able to view the Teachme Biz Status Page, which is the bulletin site for important outages and maintenance of Teachme Biz. Related: Teachme Biz Status Page https://www.status-teachme.jp/ |
| 3 | *status.teachme.jp/ | [From 2026/09/01] If not permitted, you will not be able to view the Teachme Biz Status Page, which is the bulletin site for important outages and maintenance of Teachme Biz. Related: Teachme Biz Status Page https://status.teachme.jp/ |
| 4 | https://cdn.plyr.io/3.7.3/plyr.svg | If not permitted, icons for video playback and playback speed adjustment may not be displayed in the web browser version. |
| 5 | https://code.jquery.com/jquery-3.6.0.min.js | If not permitted, the sidebar of the Teachme Biz Help Center may not be displayed. |
| 6 | Enable Cookies | If not enabled, you may not be able to log in to Teachme Biz via the web browser or mobile browser version, or you may not be able to view access-restricted externally published manuals. |
| 7 | teachme-official-manual-import-tokyo.s3.ap-northeast-1.amazonaws.com | If not permitted, you will not be able to use the Teachme AI "Generate Manual Draft from PDF" feature. Related: About the Teachme AI "Generate Manual Draft from PDF" feature https://help.teachme.jp/hc/en-us/articles/40748838040985 |
| 8 | tmb-bantam-prd-editor-agent-data-sources.s3.ap-northeast-1.amazonaws.com |
If not permitted, you will not be able to use the Teachme AI "Studio" feature. Related: About the Studio feature |