Please allow the following as a whitelist.
Required permissions
| # | Item | Notes |
|---|---|---|
| 1 | teachme.jp | |
| 2 | *.teachme.jp | The IP address of "*.teachme.jp" changes irregularly, so we are unable to provide it to you. |
| 3 | teachme-official-video-tokyo.s3.ap-northeast-1.amazonaws.com | If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to upload videos. Also, on the mobile app, an error message will be displayed saying "If you are restricting access to the internet, please allow connections to the following URLs." |
| 4 | teachme-official-contents-list-csv-tokyo.s3.ap-northeast-1.amazonaws.com |
If the network is used only by viewers, communication permission is not required. If communication permission is not granted, you may not be able to download CSV files. |
Also, since we use HTTPS, please open ports 80 and 443.
- There is no need to open ports for inbound communication. Please open ports only for outbound communication and its responses.
- As of the end of September 2024, "*.cloudfront.net" has been migrated to "*.teachme.jp". (Details)
Optional permissions (not required but recommended)
| # | Item | Notes |
|---|---|---|
| 1 | *.sentry.io | If not permitted, error logs occurring in the web browser version will not be collected, and appropriate investigation may not be possible when errors occur. Teachme Biz can still be used without granting permission, but we recommend considering allowing it so that investigations can be carried out smoothly in the event of an issue. |
| 2 | *.status-teachme.jp | [Until 2026/08/31] If not permitted, you will not be able to view the Teachme Biz Status Page, which is the breaking news site for important outages and maintenance of Teachme Biz. Related: Teachme Biz Status Page https://www.status-teachme.jp/ |
| 3 | *status.teachme.jp/ | [From 2026/09/01] If not permitted, you will not be able to view the Teachme Biz Status Page, which is the breaking news site for important outages and maintenance of Teachme Biz. Related: Teachme Biz Status Page https://status.teachme.jp/ |
| 4 | https://cdn.plyr.io/3.7.3/plyr.svg | If not permitted, icons for video playback and changing video playback speed may not be displayed in the web browser version. |
| 5 | https://code.jquery.com/jquery-3.6.0.min.js | If not permitted, the sidebar of the Teachme Biz Help Center may not be displayed. |
| 6 | Enable Cookies | If not enabled, you may not be able to log in to Teachme Biz via the web browser version or mobile browser version, or you may not be able to view access-restricted externally published manuals. |
| 7 | teachme-official-manual-import-tokyo.s3.ap-northeast-1.amazonaws.com | If not permitted, you will not be able to use the Teachme AI "Generate Manual Draft from PDF" feature. Related: Learn about the Teachme AI "Generate Manual Draft from PDF" feature https://help.teachme.jp/hc/en-us/articles/40748838040985 |
| 8 | tmb-bantam-prd-editor-agent-data-sources.s3.ap-northeast-1.amazonaws.com |
If not permitted, you will not be able to use the Teachme AI "Studio" feature. Related: Learn about the Studio feature |