Below is a list organized by feature.
The sender address for all emails is information@teachme.jp.
Login
| Action / Situation | Subject | To | CC |
| Check group name from the login screen | [Teachme Biz][Important] Group Name Confirmation Notice | The entered email address | - |
| Administrator changes a user's login password | [Teachme Biz][Important] Login Password Change Notice for Group "(Group Display Name)" | The target user | - |
| Administrator resets the password of a user without a registered email address *1 | [Teachme Biz][Important] Login Password Change Notice for Group "(Group Display Name)" | The user whose password was reset | Group administrator *2 |
| A user's account information is updated | [Teachme Biz][Important] Account Information Update Notice | The user whose account information was updated | - |
| Password inquiry from the login screen | [Teachme Biz][Important] Password Reset Notice | The user who submitted the password inquiry | - |
| A user without a registered email address submits a password inquiry from the login screen | [Teachm Biz][Important] A login password re-issuance has been carried out for group "(Group Display Name)". | Group administrator | Group sub-administrator |
| External view count reaches 80% *3 | [Teachme Biz] The view count for externally published manuals is approaching the limit. | Group administrator | Group sub-administrator |
| External view count reaches 100% *3 | [Teachme Biz] The view count for externally published manuals has reached the limit. | Group administrator | Group sub-administrator |
Notes
*1: Users without a registered email address cannot reset their own password, so the group administrator or sub-administrator must perform the password reset.
Reference: Reset the password of a user without a registered email address (Web browser version)
https://teachme.jp/8/manuals/42393823/
*2: The group administrator is only notified when the password reset was performed by a group sub-administrator.
*3: Notifications are sent once per month for each threshold. Also, if the view count limit is changed mid-month, the same email will not be sent again.
Group Settings
| Action | Subject | To | CC |
| Create a group (performed by our team) | [Teachme Biz] Login Information Notice | The email address of the person who applied for group creation | - |
| Change the group name | [Teachme Biz][Important] The group name has been changed | All users in the group | - |
| Add a user *1 | [Teachme Biz] Welcome to Teachme Biz! | The user added to the group *2 | - |
| Send an invitation reminder email | [Teachme Biz][Reminder] Welcome to Teachme Biz! | Users who have not yet logged in *3 | - |
| CSV bulk registration *4 | [Teachme Biz] Bulk User Management Processing Complete | The user who performed the CSV bulk registration | - |
| Change the group administrator | [Teachme Biz] You have been set as the administrator of group "(Group Display Name)" | New group administrator | Former group administrator |
| Add a group sub-administrator | [Teachme Biz] You have been set as the sub-administrator of group "(Group Display Name)" | The added group sub-administrator | |
| Remove a group sub-administrator | [Teachme Biz] You have been removed as the sub-administrator of group "(Group Display Name)" | The former group sub-administrator who was removed |
Notes
*1: Not applicable if "Send email after registration is complete" is not selected.
*2: Not applicable if the user does not have a registered email address.
*3: Not applicable if the account is temporarily suspended or if the user does not have a registered email address.
*4: Depending on the settings, registration can be performed without sending a notification.
Reference: Bulk update user information
https://teachme.jp/8/manuals/4965285
Manuals
| Action | Subject | To | CC |
| Publish a manual *1 | [Teachme Biz] "(Manual Name)" has been published | If published via the web browser version: Users and teams selected as notification recipients If published via a platform other than the web browser version: Users participating in the folder where the published manual is stored |
- |
| Update a manual *1 | [Teachme Biz] "(Manual Name)" has been updated | If published via the web browser version: Users and teams selected as notification recipients If published via a platform other than the web browser version: Users participating in the folder where the published manual is stored |
- |
| A comment is posted *2 | [Teachme Biz] A comment has been posted on "(Manual Name)" | Owner | - |
| Receives a Good Job *2 | [Teachme Biz] "(Manual Name)" received a Good Job! | Owner | - |
| Request viewing permission *3 | [Teachme Biz] A viewing permission request has been received | Folder administrator of the folder where the manual is stored | Folder sub-administrator |
Notes
*1: To send a notification, you must perform the appropriate action when publishing or updating the manual.
[Web browser version] Notify users that a manual has been "published" or "updated": https://teachme.jp/8/manuals/14651979/
[iOS version] Create and edit a manual: https://teachme.jp/8/manuals/3204679/
[Android version] Create and edit a manual: https://teachme.jp/8/manuals/3204850/
*2: No notification is sent to the owner when the owner performs the action themselves.
*3: What is "Request Viewing Permission"? What should I do?
https://help.teachme.jp/hc/en-us/articles/23577470891801
Folders
| Action | Subject | To | CC |
| Set a folder administrator | [Teachme Biz] You have been set as the administrator of folder "(Folder Name)" | The folder administrator who was set | - |
| Remove a folder administrator | [Teachme Biz] You have been removed as the administrator of folder "(Folder Name)" | The former folder administrator who was removed | - |
| Add a folder sub-administrator | [Teachme Biz] You have been set as the sub-administrator of folder "(Folder Name)" | The added folder sub-administrator | - |
| Remove a folder sub-administrator | [Teachme Biz] You have been removed as the sub-administrator of folder "(Folder Name)" | The former folder sub-administrator who was removed | - |
Task Feature
| Action / Situation | Subject | To | CC |
| Distribute a task | [Teachme Biz] Task "(Task Name)" has been distributed | The user who distributed the task | Users with folder management permissions for the distribution target folder *1 |
| Receive a task | [Teachme Biz] Task "(Task Name)" has been distributed by (Task Distributor) | The user who received the task | - |
| Revert a task to pre-distribution status | [Teachme Biz] Task "(Task Name)" has been reverted to pre-distribution status | The user who reverted the task to pre-distribution status | Users with folder management permissions for the distribution target folder *1 |
| Archive a task | [Teachme Biz] Task "(Task Name)" has been archived | The user who archived the task | Users with folder management permissions for the distribution target folder *1 |
| Delete a task | [Teachme Biz] Task "(Task Name)" has been deleted | The user who deleted the task | Users with folder management permissions for the distribution target folder *1 |
| The distributor sends a message to a user who received the task | [Teachme Biz] (Message Sender) has sent a message regarding task "(Task Name)" | The user who sent the message | Users with folder management permissions for the distribution target folder *1 |
| The distributor sends a message to a user who received the task | [Teachme Biz] A message regarding task "(Task Name)" has arrived from (Message Sender) | The user who received the message | - |
| A recipient sends a message to the user who distributed the task | [Teachme Biz] A message regarding task "(Task Name)" has arrived from (Message Sender) | The user who distributed the task | Users with folder management permissions for the distribution target folder *1, the user who sent the message |
| Around 9:10 AM daily *2 | [Teachme Biz] Task Deadline Notification | Users who received the task *3 | - |
Notes
*1: Users with folder management permissions include folder administrators and sub-administrators, as well as group administrators and sub-administrators participating in the folder.
However, group administrators and sub-administrators who participate in the folder as a team rather than as individuals are not included.
*2: The distribution period runs from the day before the task deadline to one month after the task deadline has passed.
*3: Users who have already completed the task, accounts that are temporarily suspended, or users not participating in the folder are excluded.
Training Feature
| Action / Situation | Subject | To | CC |
| A user is added as a course participant | [Teachme Biz] Course "(Course Name)" has been distributed. | The user added as a course participant | - |
| A manual is added to an enrolled course | [Teachme Biz] A training manual has been added to course "(Course Name)". | Users enrolled in the target course | - |
| 87 hours before the completion deadline, there are participants who have not completed the course *1 | [Teachme Biz] The deadline for course "(Course Name)" is approaching. | Users enrolled in the target course | - |
| 9 hours after the completion deadline, there are participants who have not completed the course *1 | [Teachme Biz] The deadline for course "(Course Name)" has passed. | Users enrolled in the target course | - |
Notes
*1: The notification is sent only once.
Approval Workflow
| Action | Subject | To | CC |
| Applicant submits or resubmits an approval request | [Teachme Biz] An approval request for manual "[Manual Title]" has been received | Approver | - |
| Approver approves and advances to the next approval stage | [Teachme Biz] An approval request for manual "[Manual Title]" has been received | Approver |