Please tell me about the service uptime rate and estimated recovery time after an outage

2022-04-22 09:31:39 UTC 2026-01-22 10:39:09 UTC

As a standard for service quality, we have set a monthly service uptime rate of 99.5% as our SLA (Service Level Agreement). We have not explicitly set an estimated time for recovery.

Please also refer to this article regarding our service quality guarantee system.


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