Importing Materials
Q. Are there any restrictions or limitations on the materials that can be imported?
A. Yes, there are restrictions. Please check the link below for details.
What are the file requirements for uploading to Teachme AI or Studio?
https://help.teachme.jp/hc/en-us/articles/59862918920217
Q. Can Excel files with multiple tabs be imported?
A. Yes, all tabs and images will be referenced. However, referencing will stop if the content exceeds 50,000 characters.
Q. Can videos without audio (silent videos) be imported?
A. Yes, they can be imported. The AI will analyze the actions and automatically create a manual.
Q. Why is a video I embedded in Excel imported as an image instead?
A. Due to Excel's specifications, the video itself cannot be imported — only the thumbnail image is saved. As a result, it is extracted as a regular image during import.
Basic Operations & How to Use Chat
Q. Can videos be merged within Studio?
A. It is not possible to merge multiple videos within a single step.
Q. Can I assign, replace, or delete specific images or videos for a step?
A. Yes, you can. Images and videos added or replaced in a step will also be registered in the data source.
Q. What is the maximum number of materials that can be registered in a single chat?
A. Documents (Excel, Markdown, etc.) are limited to 10 in total, and images/videos are limited to 200 combined.
Q. Are chat histories saved?
A. Yes, they are. You can make efficient use of your time by working on edits in another chat while waiting for materials to upload.
Chat history is unlimited in both quantity and duration unless manually deleted.
Q. Can I create a different manual from the same chat?
A. No, you cannot. A manual and a chat have a one-to-one relationship.
Q. Can a chat be shared with another user?
A. No, it cannot.
Q. Can viewers see the chat screen used during creation?
A. No, they cannot.
AI Processing & Decisions
Q. What elements can be created in a manual using Studio?
A. The following elements can be created:
- Videos
- Images
- Cover page and step titles
- Cover page and step descriptions
For any other information, please use "Sync to Draft" and then add it manually in the manual editing screen.
Q. How are videos loaded in Studio assigned to steps?
A. The entire video file is analyzed without distinguishing between video and audio, and the parts necessary for each procedure are assigned as steps.
Q. What happens if I accidentally upload files with different content?
A. The AI will determine which file to prioritize and make a suggestion. You can then correct this by specifying which file to prioritize in the subsequent chat.
Q. Will emphasized sections in Excel (such as bold text or differently colored characters) be detected and reflected preferentially in the manual?
A. No, they will not be reflected. Since only the text string is referenced, whether or not it is emphasized cannot be detected.
However, based on the surrounding context, emphasized sections may end up being reflected in the result.
Q. Why are steps generated without videos or images?
A. Depending on the type of source file and the step content, appropriate images or videos may not be extractable and may be left unregistered.
In some cases, this can be resolved by instructing the AI to "add a video (or image)."
Q. Can a portion of a video be cut out and used as an image?
A. No, extracting images from videos is not supported.
Q. Can images be registered by drag and drop?
A. No, manual registration of images via drag and drop is not supported.
After Syncing to Draft
Q. Can a manual created in Studio be re-edited in Studio?
A. Yes, it can.
However, regardless of whether any edits have been made in the manual editing screen, when a draft is synced, any edits made outside of Studio will be overwritten or deleted.
Content that will be overwritten or deleted
- Titles and descriptions
- Images and videos, along with their edits (markings, subtitles, segment deletions, etc.)
- Search tags, related manuals, external links, location information, and custom fields
- Teachme Player settings
If you want to revert to the state before syncing
- Restore from edit history
If the manual was published before syncing, you can restore it to its pre-sync state from the edit history.
Restore or duplicate a manual in edit history（Web browser） - Restore from a backup
Even for drafts, if a day has passed since the last edit or if a backup was manually obtained, you can restore to the pre-sync state.
Restore manual from backup from the manual editing screen (Web Browser)
※ It will be restored as a new manual.