For conditions unrelated to AI features, please refer to the following article.
▼What are the limits and restrictions for images and videos?
https://help.teachme.jp/hc/en-us/articles/900006441863
AI Features General
| Limits and Restrictions | ||
Video |
File extension ※1, 2, 3 | mp4, mov, m4v, qt |
| File size per file | Up to 2 GB | |
| Playback duration per file | Up to 45 minutes ※4 | |
Studio
| Limits and Restrictions | ||
Common |
Maximum number of Documents | 30 total per Chat |
| Maximum number of images/videos | 200 combined per Chat | |
Image |
File extension | jpeg, png |
| File size per file | Up to 15 MB | |
Video |
File extension ※1, 2 | mp4, mov, m4v, qt |
| File size per file | Up to 2 GB | |
| Playback duration per file | Up to 45 minutes ※4 | |
Excel |
File extension | xlsx, xlsm |
| File size per file | Up to 100 MB | |
| Reference scope | References all tabs and images within the file | |
| Character count per file | Up to 50,000 characters | |
Text |
File extension | txt, md |
| File size per file | Up to 5 MB | |
| Character count per file | Up to 50,000 characters | |
Notes
※1 Even if the file extension matches, files containing only audio without any visual content (video or animation) cannot be registered.
※2 Videos with the "AV1" codec cannot be registered.
- Even if the restrictions are met, Upload may not be possible depending on how the video was created or edited.
If you are preparing a large number of images or videos, or paid content, please prepare a sample video in advance and verify that it can be registered and edited as intended. - Depending on the length and size of the video and your usage environment, you may need to wait a long time for processing to complete.
If processing does not finish after an extended period, please consider canceling the process once, shortening the original video, and then re-registering it.
※3 When semi-automatically generating from a video already registered to a cover or Step, the file can be used regardless of the original video's file extension.
※4 If the amount of dialogue or activity is large, an error may occur even with videos that meet this limit.
Please delete unnecessary sections or split the video into segments of approximately 10 to 20 minutes.
▼Supported Devices/OS and Recommended Environments
https://help.teachme.jp/hc/en-us/articles/14572215297305