Fixes
Fixed a bug where errors could occur when using the extraction feature from captured videos
There was a bug where the latter part of the video would turn black or display an error message "This video cannot be uploaded to Teachme Biz" when using the feature to extract images or videos from captured videos.
To fix the bug, the specifications have been reviewed and stabilization measures for this operation have been implemented.
* If cache remains, errors may continue to appear. Delete the cache before performing the operation.
Please note the following specification changes due to this fix:
- After screen capture recording, video format conversion now occurs before transitioning to the preview screen.
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As a result, the waiting time before transitioning to the preview screen has become longer than before.
* In our environment, a 5-minute video required approximately 2 minutes of waiting time.
This processing depends on network environment, so it may take even longer.
▼[Resolved] Error may occur when extracting from video capture (Last updated:2025/10/29)
https://help.teachme.jp/hc/en-us/articles/51607299891737
▼Cutting out images and videos from video captures taken (Web Browser)
https://teachme.jp/8/manuals/35673728