End of support for Internet Explorer 11 | February 28, 2023

2022-02-24 06:25:26 UTC 2022-03-01 01:07:35 UTC

Thank you for using Teachme Biz.

Following the announcement from Microsoft, the developer of Internet Explorer 11, about the end of support of Internet Explorer 11 (hereinafter referred to as IE11), Teachme Biz will also stop providing support or guaranteeing any operations performed in IE11.

Overview

  • Starting March 1, 2023, operating on IE11 will no longer be supported
  • Please consider migrating to Microsoft Edge or Google Chrome browsers

Expected end of support date

Next year, February 28 (Tue), 2023

Target Browser

Internet Explorer 11
*Including Microsoft Edge IE mode.

Related: What is Internet Explorer (IE) mode?

Details

Reasons behind the end of support for IE11

In accordance with Microsoft's policy, no development other than security vulnerabilities has been made for IE11, thereby failing to meet the evolving specifications of the Web.
This makes it very difficult for Teachme Biz to maintain compatibility with IE11 when adding, improving, or improving new functions.

Furthermore, Microsoft, the provider of IE11, announced that support for IE11 will be terminated on June 16, 2022 (JST).

 Related: The future of Internet Explorer on Windows 10 is in Microsoft Edge
 https://blogs.windows.com/windowsexperience/2021/05/19

Considering the above, we no longer provide support or guarantee any operations in IE11.

Handling of IE11 after support ends

Starting March 1, 2023, Teachme Biz will stop providing support or guarantee any operations performed in IE11.

Currently, we do not plan to block access to Teachme Biz using IE11 or disable certain features as soon as support ends.
*Please note that this does not apply to cases where vulnerabilities, or other fatal disadvantages, are detected.

However, since it becomes an unsupported browser, IE11 is no longer eligible for improvements, bug fixes, or new functions.
After the support ends, we will not be able to provide any support, such as investigations, repairs, and inquiries about operational malfunctions that may occur when using the IE11 browser, including the Editor Plugin used with the video editing function.

*Editor plugin is required for video editing in IE11.

Things to check

If you access Teachme Biz through IE11, an on-screen message will be displayed

Please be aware that starting March 2, 2022, whenever you access Teachme Biz through IE11, a message informing you that your browser does not meet the recommended system requirements will be displayed.
*This message will not be displayed to users viewing public manuals.

Please use Google Chrome or Microsoft Edge

Microsoft has released a successor to IE11, Microsoft Edge (hereinafter referred to as Edge).

We apologize for the inconvenience this may cause IE11 users; we ask you to use Teachme Biz in Edge or Google Chrome.

Related: Teachme Biz - System Requirements
Related: Install Microsoft Edge
Related: Install Google Chrome

FAQ

No. Question Answer

1

I am currently using IE11. What exactly should I do and by when?

If you have IE11 set as your default browser, we advise that you change it to a browser that meets the recommended system requirements, such as Microsoft Edge or Google Chrome, by June 16, 2022.

 

 Related: Teachme Biz - System Requirements

There will be no security updates after the end of Microsoft support, resulting in increased usage risk.

We strongly advise you to move to the recommended system environment.

2

Is there a concrete end of support date for IE11?

Starting March 1, 2023, Teachme Biz will no longer support IE11.
In other words, from March 1, 2023, Teachme Biz will not provide support or guarantee any operations performed in IE11

Due to the fact that some users may require a certain amount of time to migrate, Teachme Biz support will end support for IE11 after approximately eight months from Microsoft's end of support.

3

How will Teachme Biz support coverage change after IE11 is no longer supported?

Since IE11 will no longer be eligible for any improvements, bug fixes, or new functions, we will not be able to guarantee any operations performed using IE11.

After the support ends, we will not provide any support, such as investigations, repairs, or reply to inquiries about operational malfunctions occurred when using the IE11 browser.

4

What happens if I access Teachme Biz through IE11 after support ends?

Whenever you access Teachme Biz through IE11, a message informing you that your browser does not meet the recommended system requirements will be displayed.
*This message will not be displayed to users viewing public manuals.

We do not plan to block access to Teachme Biz using IE11 or disable certain features as soon as support ends.

However, the lack of maintenance may prevent Teachme Biz from working correctly with IE11.

Please use a browser that meets the recommended system requirements.

5

Is Microsoft Edge IE mode supported?

No, Microsoft Edge IE Mode is not supported.

Microsoft Edge is supported in Teachme Biz, which means you don't need to use IE mode. Therefore, if you have IE mode enabled, please disable it.

 Reference: What is Internet Explorer (IE) mode?

6

Is there anything I should be careful about when I use Teachme Biz for the first time after changing the browser?

When you use Teachme Biz for the first time after changing the browser, you will have to log in to Teachme Biz.

 Related: Log in to a group (Web Browser)

Note that passwords, bookmarks, and other information saved in IE11 will not be available in a new browser.

If you can't log in or don't know your login information, please check the following FA.

 Related: I cannot log in. What should I do? 

Also, in browsers other than IE11, you can add captions, symbols, or frames or cut out unnecessary parts of the video without using the Editor Plugin.
Please refer to the following manuals on how to do this.

 Related: Add captions, symbols, or frames to video (Web Browser)
 Related: Remove parts of video (Web Browser)
 Related: Mute video (Web Browser)

7

I have "Use Internet Explorer settings" selected in the network setting of Editor Plugin and Windows Desktop app. Do I need to change settings after IE11 is no longer supported?

No, you don’t need to change any of these settings.

"Use Internet Explorer settings" selected in the network settings of Windows Desktop app and Editor Plugin refers to the network settings of your PC device, not IE11.

There will be no impact due to the end of support of IE11.

 Related: Check settings of Editor Plugin (Web Browser×Editor Plugin)
 Related: Internet connecting setting (Windows Desktop App)

 

We apologize for any inconvenience this may cause IE11 users and thank you for your understanding.

If you have any questions or concerns, please feel free to contact us from here.