Approval requests for manuals fail on the mobile app. What should I do?

Please follow the instructions below based on the text that appears after "Confirmation" is displayed.

There is data on the web with a newer update date. Which data would you like to use?

The manual content has been edited on a different device or app. Please select whether to use the content currently displayed on your device or the latest content.

You do not have permission to edit this manual.

The following reasons are possible.

• The manual is already pending approval on a different device
• The folder permissions for the operator have been changed

Please restart the mobile app and check whether you can access the editing screen for the relevant manual.
If you are no longer able to access the editing screen, your permissions may have been changed. Please consult your organization's Teachme Biz administrator.

An unexpected error has occurred.

Please check whether the character limit within the manual has been exceeded.

If the error appears even though you are within the character limit, we will investigate the issue.