Cannot take comprehension test. What should I do?

2024-07-04 08:57:08 UTC 2026-01-13 03:29:17 UTC

Instructions are provided based on the app type. Please check the following:

Common for all apps

If you have already completed the course at the time of test distribution, you cannot take the comprehension test.
Please check with your training administrator.

The training administrator should temporarily exclude the relevant trainee from the course, add them again, and then re-distribute the course.

Related:
Add or Remove Course Participants (Web Browser Version)
https://teachme.jp/8/manuals/42395102
Distribute training course to trainees (Web Browser)
https://teachme.jp/8/manuals/9316265

Mobile App

If you have not updated to a version that supports the comprehension test, you cannot take the test.
Please check the mobile app version and update to the following version:

iOS: ver.5.5.0 or later
Android: ver.5.6.0 or later

Related:
Check the app version (mobile app)
https://teachme.jp/8/manuals/41628396
How do I update my app?
https://help.teachme.jp/hc/en-us/articles/900006442623


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