Will user-created data be deleted after service cancellation?

2022-06-15 09:38:19 UTC 2026-02-09 10:30:34 UTC

■Regarding Automatic Data Deletion

When a customer's contract ends, the company will delete the contractor's content, registration information, and other contractor-related information after a certain period from the termination date without notifying the contractor.

For details, please refer to Article 27 "Post-Contract Processing" in the Terms of Service.

■Regarding Data Provision After Cancellation

We will not provide any data (manuals/images/videos) stored in Teachme Biz after cancellation. Individual requests for data retrieval cannot be accommodated.

*Depending on your settings, you can export and save manuals as PDF files. Please export and save them yourself before your contract ends.

■Regarding Issuance of Data Destruction Certificates

Please note that we do not provide data destruction certificates.

Reference: Teachme Biz Terms of Service, Article 27 Post-Contract Processing

https://help.teachme.jp/hc/en-us/articles/900005509406-Teachme-Biz%E3%81%AE%E5%88%A9%E7%94%A8%E8%A6%8F%E7%B4%84%E3%81%AF%E3%81%A9%E3%81%93%E3%81%A7%E7%A2%BA%E8%AA%8D%E3%81%A7%E3%81%8D%E3%81%BE%E3%81%99%E3%81%8B-


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