[Resolved] A bug that causes an error when extracting/clipping video from video capture (Last Updated: 2025/11/25)

2025-11-25 09:27:51 UTC 2025-11-25 10:49:42 UTC

Overview

An error was displayed when trimming a video from Video Capture, preventing the trimming operation from completing.

Date and Time of Occurrence / Situation

November 25, 2025, approximately 11:40 - 19:23 (JST)

Scope of Impact

* Video trimming feature

For Affected Customers

The issue has been resolved. Please try trimming the video again.

We sincerely apologize for any inconvenience this may have caused.
For inquiries regarding this issue, please contact us through here.

Update History

11/25/2025 Published


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