Overview and Schedule of Regular Maintenance (Last Updated: 2026/10/19)

Thank you for your continued use of Teachme Biz and the Teachme series.

We perform regular Maintenance to upgrade the systems used by the Teachme series, improving stability and performance, and preventing failures.

During system Maintenance, services will be temporarily suspended. During this time, the Teachme series will not be available.
Manuals published outside of a Group using the external publishing feature will also become inaccessible.

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.

Supported Environments and Apps

• Teachme Biz
• Teachme Player
• Teachme MySkill
• Teachme Process
• Teachme Communication
• Teachme Knowledge

Schedule

Maintenance is performed on the 4th Wednesday midnight (spanning Wednesday to Thursday) every 3 months (January, April, July, and October).
Maintenance starts at midnight (0:00), with a service suspension of up to 4 hours.

Upcoming Scheduled Maintenance

2026/10/28 (Wed) midnight 24:00 - 28:00 (2026/10/29 (Thu) 00:00 - 04:00)

* Times are subject to change.

Planned Dates Thereafter

• 2027/01/27 (Wed)
• 2027/04/28 (Wed)
• 2027/07/28 (Wed)
• 2027/10/27 (Wed)

Advance Notice

Approximately 10 days before each scheduled Maintenance, we will post an announcement on the Status page and in the Information bar within Teachme Biz and the Help Center.
* There is a possibility that Maintenance may not be performed on the scheduled date. In that case, no announcement will be made.

For instructions on how to subscribe to the Status page, please refer to the applicable manual.

　▼How can I receive notifications about Maintenance?
　https://help.teachme.jp/hc/en-us/articles/12329081604121

Operations to Pay Special Attention To

If you perform operations immediately before the service suspension, there is a possibility that the operation may not Complete normally, or may Complete with a delay after the system Maintenance is carried out.

Examples:

• Various registration/output operations using CSV files
• Operations related to the manual archive feature
• Inviting users / updating or publishing manuals / task distribution, etc.

We apologize for the inconvenience, but please refrain from operating Teachme Biz immediately before the service suspension.

Viewing Manuals During Maintenance

During Maintenance, manuals will not be accessible via web Browser or mobile app.
If you need to reference a manual during the Maintenance window, please prepare in advance using one of the following methods.

• Export a manual as a PDF from your PC
  Can I output and print a manual as a PDF?
  https://help.teachme.jp/hc/en-us/articles/900006442103
  
• Download a cache on the mobile app
  View manuals offline (Mobile App)
  https://teachme.jp/8/manuals/3204796

Update History

2025/10/29 Created
2025/12/02 Updated
2026/02/05 Updated
2026/02/24 Updated
2026/05/12 Updated
2026/05/19 Updated
2026/07/23 Updated
2026/10/09 Updated
2026/10/19 Updated