Overview
The number of times the user accessed the manual is reflected in "Views" approximately every hour.
There was an issue that may cause a delay in reflecting some of the browsing histories in the "Views" of the report function.
Occurrence Time
2021/06/16 ～ 2023/03/27
The issue has been resolved, and the service is back to normal.
Impact Range
- "Details" view by user and by manual on the "Views" screen of the report function
Related: View manual views report using report function (Web Browser) - "Download CSV" function on the "Views" screen of the report function
Related: Download manual views report using report function (Web Browser)
We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.
Update History
2023/04/18 Changed issue status to Resolved.