Announcement and Request: Search Log Function System Update | Released on January 14, 2025

2024-10-30 08:28:47 UTC 2025-01-24 04:13:00 UTC

Thank you for using Teachme Biz.

This notice is to inform about system improvements to the search log function.

Overview

  • System improvements have been made to the search log function. The internal system structure has been enhanced to achieve more stable operation.

Release Date

Tuesday, January 14, 2025

Applicable Plans

All plans

Supported Applications

Web browser version

* To use the report function (search log), group administrator/sub-administrator or folder administrator/sub-administrator privileges are required.

Details

Impact on Customer Environment

Due to this improvement, search log data from before November 2024 is no longer viewable.

Related: How to check manual search logs in the report function (Web browser version)
https://teachme.jp/8/manuals/11822898

Specification Changes

The following specification changes have been made along with the system improvements.

1. Changed the notation displayed in Column C (Device) when exporting search logs as CSV and the notation shown on screen

searchlog_annotation_en.jpg

This change applies to Japanese, English, and Thai based on browser language settings.

Device Old Notation Current Notation(English) Current Notation
(Thai)
Current Notation
(Japanese)
Web Browser version(PC) PC Browser เบราว์เซอร์ ブラウザ
Mobile Browser SP Browser เบราว์เซอร์ ブラウザ
Mobile App APP App แอป アプリ

2. Changed specification to not count draft manuals as "Views"

Previously, when draft manuals appeared in search results and were viewed, these were counted as "Hits in search & views" and displayed in the "Manuals opened" column.

Going forward, draft manuals will not be counted as "Views" even if they appear in search results and are viewed, and will not be displayed in the "Manuals opened" column.

searchlog_count_en.jpg

3. Changed the specification to display 'Unpublished manual' instead of titles for previously published manuals that are now in draft, deleted, or archived status

For manuals that were previously published but changed to draft, deleted, or archived status, 'Unpublished manual' will be displayed in the opened manuals column.

searchlog_archive_en.jpg

4. Removed "UTC" notation from Column G (Access time) when exporting search logs as CSV

Previously, Column G (Access time) was displayed as "YYYY-MM-DD HH:MM:SS UTC".

Going forward, it will be displayed as "YYYY-MM-DD HH:MM:SS".

Important Notes

  • The method of using search logs remains unchanged after the system improvement.
  • Individual data provision requests cannot be accommodated for search logs that are no longer viewable.

[Important] Required Actions for Users of CSV Reference Tools

These changes may affect functions, macros, or BI tools that reference character strings in CSV export data.

The following points require confirmation:

  • Whether data in Columns C and G are referenced in aggregation/analysis by tools.
  • Whether settings changes are required in tools.

Verifying that tools and systems operate correctly after these changes would be beneficial.

Questions about tools can be directed to the tool manufacturer or system administrator at the company.

Update History

January 14, 2025
Changed expressions in article to reflect released status following feature release
Added "Specification Changes"
Added "[Important] Required Actions for Users of CSV Reference Tools"

We will continue to work to improve the quality of our products and services to meet the needs of our customers.
If you have any questions or concerns, please feel free to contact us from here.