[Resolved] Problems accessing Teachme Biz (Last updated: 2024/01/25)

2024-01-23 04:54:10 UTC 2024-01-25 01:30:25 UTC

Overview

We have experienced an issue preventing access to Teachme Biz.

Occurrence Time / Status

2024/01/23 around 12:30~12:55 JST

The issue has been resolved and access has been restored.

Impact Range

・All Teachme Biz services

Cause 

We performed a batch delete of unnecessary data that could cause future performance degradation.
This resulted in a higher than expected load.

Countermeasure

When deleting data, we will be calculated and distributed so that the service is not affected.

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.

Update History

2024/01/25 Updated "Cause ", "Countermeasure".