[Resolved] An issue that may cause the app to force close when task receivers complete tasks in an iOS app. (Last updated: 2023/09/27)

2023-09-20 01:50:40 UTC 2023-09-27 05:59:07 UTC

Overview

An issue that may caused the app to force close when task receivers complete tasks in an iOS app.

Occurrence Time / Status

Fixed in Version 5.8.0.

Occurrence Conditions

The assumption is the following.

  • Tapping the Complete button continuously in a short time.
  • Communication conditions are unstable.

Impact Range

・iOS app

Perform received task (Mobile app)
https://teachme.jp/8/manuals/13573670

What should I do if I am affected?

Please update your app to the latest version.

In many cases, the task completion process is expected to complete successfully even if the application is forcefully terminated.
If you receive a confirmation of the execution status from a user whose application was forcefully terminated, please check the status on the progress management screen of the Web application.

Check task performance progress (Web Browser)
https://teachme.jp/8/manuals/5260004

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.

Update History

2023/09/27 Changed issue status to resolved.