Overview
In the report function, the output of the number of views for manuals to a CSV file with the "Views (List Data)" sometimes failed.
*If this error occurs, a message saying "Please contact Customer Support. failed_to_download_csv_file" will be displayed.
Occurrence Time / Status
2023/01/16 at about 19:00(JST)～2023/01/24 at about 11:23 (JST)
Impact Range
・Report function
Related Articles:
Download manual views report using report function (Web Browser)
https://teachme.jp/8/manuals/12701648
We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.
Update History
2023/01/24 Changed issue status to 「Resolved」.