What is Teachme Biz?
- What kind of service is Teachme Biz?
- About account types
- Is Teachme Biz an online service?
- What are the smartphone specs that support Mobile App
- How much free space do I need?
- Is there a support by phone?
Device and System Requirements
- How many devices can I use at the same time with the same account?
- What language does Teachme Biz support?
- Can I view manuals offline?
App Installation
- Where can I download a mobile (iOS/Android) app?
- How do I update my app?
- Where do I get the Windows Desktop app?
Login Related
Management Functions
- How many Administrators can I add to a group?
- Which users are referred to as the "users who never logged in"?
- What is Folder Administrator?
- If the device is lost, how can I do to lock the account?
- Can I delete the comment I posted to the manual?
- How do I delete my Teachme Biz account?
Creating and Editing Manuals
- What kind of limitations are there for images and video?
- Is there a limit to the number of steps per manual?
- How to delete a manual?
- What is the difference between "Outside link" and "Related manual" link?
- How many scenes can I edit per video?
- Who is notified when manuals are released or updated?
Viewing Manuals
- Can I export a manual as a PDF file or print it out?
- Can I download videos from the manual?
- Is it all right if multiple users access the manual at the same time?
- QR code can be created for individual manuals, however, can it be created for the whole folder?
- Can I create a QR code of the manual?
- What should I do when I scanned QR Code but the manual could not be found?
Folder Management
Public Sharing
- How do I know if the folder has been released as Public Folder?
- I released the manual in Public Folder, but people can't access it and get the "Content cannot be displayed as this folder is not released." message
- If outsider view exceeds 10,000 views / month can I buy more views?
- Will public manuals show up on search engine results pages?
- Can I give PDF Export permission for manuals released outside?
- How manual external views are counted?
Task Distribution
- Who can distribute tasks?
- Who can receive tasks?
- Who can delete Task?
- How do I check whether the Task Receivers understand the assigned task?
- How can I stop receiving the overdue task notifications?
- Do task receivers get any reminder to finish the task?
Access Restrictions
- What is the device restriction function?
- Does public folder password has an expiry date?
- What kind of IP Address should I use for the IP Address Restriction?
- Can I create viewing / access restrictions?
- Can I restrict access to a public folder?