What is Teachme Biz?
- What kind of service is Teachme Biz?
- Is Teachme Biz an online service?
- About account types
- What are the smartphone specs that support Mobile App
- How much free space do I need?
- Is there a support by phone?
Device and System Requirements
- How many devices can I use at the same time with the same account?
- What language does Teachme Biz support?
- Can I view manuals offline?
App Installation
Login Related
Management Functions
- Can I delete the comment shown in the manual?
- If the device is lost, how can I do to lock the account?
- What should I do if one of the Guests (View-Only) Users of the manual quit the service?
- Under Manual Rating Function, what is "Shift - JIS" and "UTF - 8"?
- What is CSV?
- How do I add Guest (View-Only) Users?
Creating and Editing Manuals
- Can I remove the voice from video (mute) when adding steps on Windows Desktop App?
- Can I use videos that were recorded in different devices to create manuals in Windows Desktop App?
- Can I add more videos after using up 1,000 videos?
- Can I delete old videos to make space for adding new videos?
- Can I upload the video from my computer?
- Will the URL be changed if I copy or move the manual?
Viewing Manuals
- Can I export a manual as a PDF file or print it out?
- QR code can be created for individual manuals, however, can it be created for the whole folder?
- What should I do when I scanned QR Code but the manual could not be found?
- How do I create a QR Code for the manual?
- Can QR Code be expired?
- Can I export manuals and use them later in other programme?
Folder Management
Public Sharing
- If outsider view exceeds 10,000 views / month can I buy more views?
- Can outsiders (without Teachme Biz App) scan the QR code to view the manual?
- How do I know if the folder has been released as Public Folder?
- Can I change the URL name of Public Folder?
- Will my folder be seen on google or other search engine?
- About the free public view of 10,000 views/month (for sharing manuals in Public Folders), when is the reset date for each month?
Task Distribution
- Do task receivers get any reminder to finish the task?
- Who can delete Task?
- How can I stop receiving the overdue task notifications?
- If Task is sent via Mobile App, can it be sent to Team?
- How do I check whether the Task Receivers understand the assigned task?
- Who can distribute tasks?
Access Restrictions
- Does public folder password has an expiry date?
- What to do if I want to set a password for Release Outside Folder?
- Can I create viewing / access restrictions?
- What kind of IP Address should I use for the IP Address Restriction?
- Can I restrict access to a public folder?
- What is the device restriction function?