What is Teachme Biz?
- What kind of service is Teachme Biz?
- Is Teachme Biz an online service?
- About account types
- What are the smartphone specs that support Mobile App
- How much free space do I need?
- Is there a support by phone?
Device and System Requirements
- How many devices can I use at the same time with the same account?
- What language does Teachme Biz support?
- Can I view manuals offline?
App Installation
Login Related
Management Functions
- Which users are referred to as the "users who never logged in"?
- What is Folder Administrator?
- If the device is lost, how can I do to lock the account?
- Can I delete the comment shown in the manual?
- What should I do if one of the Guests (View-Only) Users of the manual quit the service?
- Under Manual Rating Function, what is "Shift - JIS" and "UTF - 8"?
Creating and Editing Manuals
- Are there restrictions to the total amount and format of image/video data that I can upload?
- Is there a limit to the number of steps per manual?
- How to delete a manual?
- What is the difference between "Outside link" and "Related manual" link?
- How many scenes can I edit per video?
- Who is notified when manuals are released or updated?
Viewing Manuals
- Can I export a manual as a PDF file or print it out?
- Can I download videos from the manual?
- How do I create a QR Code for the manual?
- QR code can be created for individual manuals, however, can it be created for the whole folder?
- What should I do when I scanned QR Code but the manual could not be found?
- Can QR Code be expired?
Folder Management
Public Sharing
- I released the manual in Public Folder, but people can't access it and get the "Content cannot be displayed as this folder is not released." message
- How manual external views are counted?
- If outsider view exceeds 10,000 views / month can I buy more views?
- Can outsiders (without Teachme Biz App) scan the QR code to view the manual?
- How do I know if the folder has been released as Public Folder?
- Can I change the URL name of Public Folder?
Task Distribution
- Who can distribute tasks?
- Who can delete Task?
- Who can receive tasks?
- How do I check whether the Task Receivers understand the assigned task?
- If Task is sent via Mobile App, can it be sent to Team?
- How can I stop receiving the overdue task notifications?
Access Restrictions
- What is the device restriction function?
- Can I create viewing / access restrictions?
- Can I restrict access to a public folder?
- What kind of IP Address should I use for the IP Address Restriction?
- What to do if I want to set a password for Release Outside Folder?
- Does public folder password has an expiry date?