What is Teachme Biz?
- What kind of service is Teachme Biz?
- About account types
- About customer support
- Is Teachme Biz an online service?
- What are the smartphone specs that support Mobile App
- How much free space do I need?
Device and System Requirements
- How many devices can I use at the same time with the same account?
- What language does Teachme Biz support?
- About login session expiration
- Can I view manuals offline?
App Installation
- Where can I download a mobile (iOS/Android) app?
- How do I update my app?
- What is "Enable hardware acceleration" in the Editor Plugin?
- Where do I get the Windows Desktop app?
Login Related
- I can't log in. What should I do?
- About single sign-on (SSO) function
- I cannot log in to the Windows desktop app. What should I do?
Management Functions
- Which users are referred to as the "users who never logged in"?
- How many Administrators can I add to a group?
- Can I add or change the group administrator?
- How do I delete a Sub-administrator account?
- What is Folder Administrator?
- Can I check the current number of uploaded videos?
Creating and Editing Manuals
- What kind of limitations are there for images and video?
- Please tell me about "Add elements consecutively" in the settings of the image/video marking screen on the web app.
- What are the conditions under which characters are counted?
- Please tell me about the retention of settings for image and video marking in the web app.
- What should I do if the "Failed to upload video" error was displayed?
- How to delete a manual?
Viewing Manuals
- Can I export a manual as a PDF file or print it out?
- Can I download videos from the manual?
- What happens if I add a comment to a manual or step?
- Is it all right if multiple users access the manual at the same time?
- QR code can be created for individual manuals, however, can it be created for the whole folder?
- Can I create a QR code of the manual?
Folder Management
Public Sharing
- What is the difference between internal and public folder?
- How does Teachme Biz count public views?
- What should I do if the "Content cannot be displayed as this folder is not released." error was displayed when viewing public manual?
- The maximum number of public views has been reached. What should I do?
- Will public manuals show up on search engine results pages?
- Can I share manuals by email or SNS?
Task Distribution
- Who can distribute tasks?
- Who can receive tasks?
- Who can delete Task?
- How do I check whether the Task Receivers understand the assigned task?
- How can I stop receiving the overdue task notifications?
- Do task receivers get any reminder to finish the task?
Access Restrictions
- What is the device restriction function?
- How do I locate device ID?
- Is there a way to set an expiration date to the password for a public folder?
- What kind of IP Address should I use for the IP Address Restriction?
- Can I create viewing / access restrictions?
- Can I restrict access to a public folder?