2022/06/20 [Resolved] Problems accessing Teachme Biz and some processing delays

2022-06-20 09:05:09 UTC 2022-06-21 04:30:45 UTC

Overview

There was a problem accessing Teachme Biz.

In addition, as a side effect of dealing with the above failure, there were problems with delays archive functions, distribution of various notification e-mails, and CSV batch registration.

Occurrence Time / Status

2022/06/20 around 17:09~17:27 JST Problems accessing Teachme Biz
2022/06/20 around 17:25~17:42 JST Some processing delays

The issue has been resolved, and the service is back to normal.

Impact Range

・Archive function
・distribution of various notification e-mails
・CSV batch registration

The delayed processing has resumed without problems after recovery and does not require reprocessing.

We sincerely apologize for the inconvenience.
If you have any questions or concerns regarding this issue, please contact us from here.

Update History

2022/06/20 Changed issue status to resolved.
2022/06/21 Added details of the outage, date and time of occurrence.